We at effini are committed to protecting your data and respecting your privacy.
Please read this notice if you are an effini client, or just visiting our website, to understand more about how we collect, use and handle your data.
The Privacy Notice applies to all products and services offered by Effini Limited.
Effini Limited is registered in Scotland with registration number SC572471 and with the UK Information Commissioner’s Office (ICO) with registration number ZA744950.
We collect personal data in a number of different ways:
We may obtain the following categories of data:
Personal data: here is a list of personal data we commonly collect to conduct our business activities:
Sensitive personal data: we typically do not collect sensitive or special categories of personal data about individuals other than our own employees. When we do need to process sensitive personal data, it is either on the instructions of a third party, with the express consent of the individuals or as required by law.
We aspire to be transparent when we collect and use personal data and tell you why we need it, which typically includes:
Except as set out in this Notice, we will not disclose any of your personal data to other parties without your explicit and freely given consent, unless we are legally required to do so by (for example, a court order, for the purposes of prevention of fraud or other crime, or by a competent regulator).We will not pass on your details to other companies for marketing purposes.
All the information you give us is protected by a secure server. We have appropriate technical and additional organisational security policies and procedures in place to protect personal data (including sensitive personal data) from loss, misuse, alteration or destruction.
We aim to ensure that access to your personal data is limited only to those who need to access it. Those individuals who have access to the data are required to maintain the confidentiality of such information. We may apply pseudonymisation, de-identification and anonymisation techniques in efforts to further protect personal data.
We retain personal data to provide our services, stay in contact with you and to comply with applicable laws, regulations and professional obligations that we are subject to. Unless a different time frame applies as a result of business need or specific legal, regulatory or contractual requirements, where we retain personal data in accordance to our Data Retention procedure.
If you are based within the EEA or within another jurisdiction having similar data protection laws, in certain circumstances you have the following rights:
We will treat all your personal data as private and confidential. We comply with and are registered under the data protection laws in the United Kingdom and take all reasonable care to prevent any unauthorised access to your personal data. Other than under the terms of this Notice, we will not disclose any personal data about you. Please be aware however that under certain circumstances we may be subject to a legalobligation to disclose personal data about you, or there may be a public duty to disclose that personal data.
Should you decide to complain about the service we have provided to you, we may be obliged to forward details about your complaint, including your personal data, to the relevant ombudsman. You can be assured that they are similarly obliged to adhere to data protection legislation and to keep your personal data strictly confidential.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office (ICO), as follows:
Serious breaches should be reported to the ICO using its security breach helpline on 0303 123 1113 (open Monday to Friday, 9am to 5pm). Select option 3 to speak to staff, who will record the breach and give you advice about what to do next.
If you would like to report a breach in writing you can send it by post to the office address Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
We regularly review this Privacy Policy and will post any updates to it on this webpage. This Privacy Policy was last updated on 5th June 2023.
If you have any questions relating to our privacy policy, or, if at any time you believe that effini has not adhered to this privacy policy please let us know by sending an e-mail to dpo@effini.com.
We aim to be as transparent as possible. If you have any feedback on how we could make our privacy notice clearer, please engage with us at hello@effini.com to let us know how we can be even better.
This Privacy Policy was last updated on 5th June 2023.